Política de privacidad

Privacy Policy of the Batna24 Shop

https://www.batna24.com/

(„Shop”)

Dear User!
We are committed to protecting your privacy and want you to feel comfortable while using our services. This is why we would like to present you with the most important information on principles regarding the processing of your personal data and cookies used by our Shop. This information was prepared in compliance with the GDPR – the General Data Protection Regulation.

I. PERSONAL DATA CONTROLLER

II. PERSONAL DATA AND PRIVACY

We process your data for purposes related to the functioning of the Shop and the provision of the services it offers. In the table below you will find detailed information on the processing of your data depending on the activity you take.

III. WE PROCESS YOUR PERSONAL DATA IN THE FOLLOWING SITUATIONS:

ACTIVITY
PURPOSE OF DATA PROCESSING
GROUNDS FOR PROCESSING
HOW LONG WE WILL BE PROCESSING YOUR DATA
CONSEQUENCE OF FAILURE TO PROVIDE DATA
When you place an order in the Shop
Processing of your order
the sales contract or activities undertaken at your request aiming at its conclusion (Article 6 (1) (b) of the GDPR)
14 days, and if the contract is concluded – for the duration of the sales contract
you will not be able to place an order
our legal obligation related to accountancy (Article 6(1)(c) of the GDPR)
until the legal obligation related to accountancy ceases to apply to us
Furthermore, your data will be processed to ensure the possibility of pursuing claims – more information on this subject can be found in the last row of the table.
When you register an account in the Shop
implementation of the contract for keeping an account in the Shop
agreement on the provision of services or activities undertaken at your request aiming at its conclusion (Article 6 (1) (b) of the GDPR)
until you delete your account
until you delete your account
Furthermore, your data will be processed to ensure the possibility of pursuing claims – more information on this subject can be found in the last row of the table.
When you contact us (e.g. to make an inquiry)
processing of your inquiries or submissions
agreement or actions taken at your request to conclude it (Article 6 (1) (b) of the GDPR) – if your inquiry or notification concerns an agreement that we are or may be a party to
until the order is completed or – if the agreement was not concluded – [14 days] *
we will not be able to respond to your inquiry or application
our legitimate interest in processing your data is to communicate with you (Article 6 (1) (f) of the GDPR) – if your inquiry or notification is not related to the agreement
[7 days] or until we accept your objection to the processing *
Furthermore, your data will be processed to ensure the possibility of pursuing claims – more information on this subject can be found in the last row of the table.
When you enter our website with browser settings allowing you to conduct marketing activities
direct marketing based on, among others, displaying personalised ads (for more information see the "Marketing Activities" and "Cookies" sections of the Privacy Policy).
our legitimate interest consisting in the processing of data for the purposes mentioned above (Article 6 (1) (f) of the GDPR)
our legitimate interest consisting in the processing of data for the purposes mentioned above (Article 6 (1) (f) of the GDPR)
We will not take your preferences into consideration regarding the use of the Shop in the works on its affordability and intuitiveness
When you enter our website with browser settings allowing us to conduct analytical activities
analysis of how you use and navigate the Shop's website to adapt the website to the needs and behaviour of Users (for more information on this subject, read the "Analytical Activities" and "Cookies" sections of the Privacy Policy)
our legitimate interest consisting in the processing of data for the purposes mentioned above (Article 6 (1) (f) of the GDPR)
until the cookie file expires or until we accept your objection to processing * For more information about cookies see the “Cookies” section of the Privacy Policy.
We will not take your preferences into consideration regarding the use of the Shop in the works on its affordability and intuitiveness
When you agree to receive marketing content from us (e.g. information on special offers) – other than the newsletter
sending marketing information, especially special offers
Your consent to our marketing activities (Article 6 (1)(a) of the GPDR)
until you withdraw your consent – remember, you can withdraw your consent at any time. Processing of data until you withdraw your consent is compliant with the law.
You will not be able to receive our marketing materials, including the information on our special offers.
Furthermore, your data will be processed to ensure the possibility of pursuing claims – more information on this subject can be found in the last row of the table.
When you sign up for the newsletter
sending the newsletter
agreement on the provision of newsletter services or activities undertaken at your request aiming at its conclusion (Article 6 (1) (b) of the GDPR)
until you unsubscribe from our newsletter
you will not be able to receive information concerning the Shop and our services
Furthermore, your data will be processed to ensure the possibility of pursuing claims – more information on this subject can be found in the last row of the table.
When you take action which may result in claims related to the Shop or our services
determination, investigation or defence of claims by the Parties related to the concluded agreement or services provided
our legitimate interest consisting in the processing of data for the purpose indicated above (Article 6 (1) (f) of the GDPR)
until the statue of limitation on claims expires or until we accept your objection to the processing *
inability to determine, assert or defend claims
* depending on whichever is applicable in that case and whichever earlier

IV. PROFILING

Within the scope of the Shop, we use profiling – this takes place if your browser settings allow such activities. Profiling is based on an automatic evaluation of what products or services you may be interested in, using information about the content displayed by you. Thanks to this, product or service advertisements displayed in the Shop will be more suited to you and to your needs. The kind of profiling we carry out does not lead to making decisions which would have legal effects for you or would affect you in any similarly relevant way.

V. ANALYTICAL ACTIVITIES

As part of the Shop's operations, we conduct analytical activities aimed at increasing its intuitiveness and accessibility – this takes place if your browser settings allow such activities. As part of the analysis, we take into consideration the way you navigate the Shop, for example, how much time you spend on a given webpage, or in which places you click in the Shop. That way we can customise the layout and appearance of the Shop and the content we posted in it to the needs of Users.

VI. SAFETY OF DATA

While processing your personal data, we use organisational and technical measures which comply with the relevant provisions of law, including encrypting the connection with the use of an SSL certificate.

VII. YOUR RIGHTS

You have the right to:
  • access your personal data (Article 15 of the GDPR),
  • correct them (Article 16 of the GDPR),
  • delete them (Article 17 of the GDPR),
  • limit their processing (Article 18 of the GDPR),
  • transfer data to another administrator (Article 20 of the GDPR)
Also, you have the right to:
  • object to the processing of your data at any time:
    • for reasons related to your particular situation – regarding the processing of your personal data in accordance with Article 6 (1) (f) of the GDPR (i.e. based on the legally justified interests realised by the us), including profiling (Article 21 (1) of the GDPR);
    • if the personal data are processed for direct marketing purposes, including profiling, within the scope in which the processing is related to such direct marketing (Article 21 (2) of the GDPR).
Contact us at: [email protected] if you want to exercise your rights. Your objection to the use of cookies by us (about which you can read below) can be expressed, in particular, through the appropriate browser settings and by deleting cookies stored in the memory of your device. If you think that your data are processed unlawfully, you can submit a complaint to the Supervisory Authority.

VIII. COOKIES

This Shop, just like most internet websites, uses the so-called cookies. These cookies:
  • are stored in the memory of your device (computer, mobile phone etc.);
  • allow you i.a. to use all functions of the Shop available for you;
  • do not introduce any changes in the settings of your device.
Using the appropriate options of your browser, you can, at any time:
  • delete cookies,
  • block the use of cookies in the future.
In this Shop, cookies are used for the purposes of:
  • remembering information about your session,
  • collecting statistical data,
  • collecting marketing data.
To learn how to manage cookies and disable them in your browser, you can use help files of your browser. You can get more information about this topic by pressing F1 while using the browser. Additionally, you can find relevant information on the following subpages, depending on the browser you use:
  • Firefox
  • Chrome
  • Safari
  • Internet Explorer / Microsoft Edge
By not disabling the use of cookies in your browser settings, you agree to their use. Cookies will not be processed by us for more than 14 days. Cookies from the Shop are used by entities providing marketing and analytical services – you will learn more from the table below. More information on cookies is available on Wikipedia.

IX. EXTERNAL SERVICES / DATA RECIPIENTS

We use the services of external entities which support us in running our business. We entrust them with the processing of your data – these entities process data only on our documented command. Below, you will find a list of recipients of your data:
ACTIVITY
DATA RECEIVERS
DATA TRANSMISSION OUTSIDE THE EUROPEAN UNION
every action taken in relation to the Shop
hosting provider
does not take place
entity providing us with technical/IT support
does not take place
persons working with us based on civil law agreements, supporting our current activities
does not take place
when you enter our website with browser settings allowing you to conduct marketing activities
entity providing marketing services
yes – United States **
when you enter our site with browser settings allowing you for conducting analytical activities
entity facilitating the optimisation of the website
yes – United States **
entity providing statistics for the Shop
yes – United States **
when you place an order in the Shop
payment providers
does not take place
entity ensuring the delivery of the goods - unless you have selected the personal collection option
does not take place
providers of business facilitating software
does not take place
when you sign up for the newsletter
entities providing newsletter services
does not take place
when you use Shop-related services provided to us by social networking platforms
networking platforms
yes – United States **
In addition: competent public authorities within the scope in which we are obliged to make data available to them.

X. TRANSFER OF PERSONAL DATA TO COUNTRIES OUTSIDE THE EUROPEAN UNION

* * Your personal data will also be processed by entities from outside the European Union – in cases which have been marked with an asterisk in the above table. An adequate level of protection of data processing, including through the use of appropriate security measures, ensures the participation of these entities in the EU-US Privacy Shield, established by an implementing decision of the European Commission as a set of rules guaranteeing appropriate privacy of your protection.
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