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How to buy on batna24.com?
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The purchase is made by adding products to the shopping cart. Then, in the basket, click the "I'm processing the order" button, log in or buy without logging in, complete the recipient's data and wait for the order to be processed.

The customer is notified by e-mail about changes in the order status.

What currency can I pay in on batna24.com?
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On our website you can pay in PLN, USD, EURO and GBP. Each language version has a leading currency defined.

Are transactions on batna24.com secure?
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Transactions on batna24.com are absolutely secure. Our website uses https encryption and this is confirmed by a padlock symbol in the top left-hand corner of the address bar.

Can I place an order over the phone?
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Yes, you can order over the phone. Telephone orders are accepted from Monday to Friday from 10-16.

The phone number to the store: +48 34 361 04 48

What is the bank account number, for payment by traditional transfer?
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For transactions executed in PLN - Polish zloty, the transfer should be made to the following data:
Batna sp. z o.o.
O. Boznańskiej Street 3E
42-202 Częstochowa
ING BANK Śląski
74 1050 1142 1000 0022 9028 1589

Two account numbers are provided for transactions in foreign currency. They are different for USD, EUR and GBP. You have to remember that when depositing to an incorrect account number, the costs related to currency conversion are borne by the buyer.

USD:
Batna sp. z o.o.
O. Boznańskiej Street 3E
42-202 Częstochowa
ING Bank Śląski S.A. Branch in Częstochowa, Al. NMP 34, 42-200 Częstochowa
IBAN - PL95 1050 1142 1000 0023 1843 6140
SWIFT Bank - INGBPLPW

EUR:
Batna sp. z o.o.
O. Boznańskiej Street 3E
42-202 Częstochowa
ING Bank Śląski S.A. Branch in Częstochowa, Al. NMP 34, 42-200 Częstochowa
IBAN - PL70 1050 1142 1000 0023 4101 7123
SWIFT Bank - INGBPLPW

GBP:
Batna sp. z o.o.
O. Boznańskiej Street 3E
42-202 Częstochowa
ING Bank Śląski S.A. Branch in Częstochowa, Al. NMP 34, 42-200 Częstochowa
IBAN - PL41 1050 1142 1000 0090 8095 1289
SWIFT Bank - INGBPLPW

Can I make payment via PayPal?
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Select PayPal payment and at the end of your order you will be redirected directly to PayPal. If you are already a PayPal customer, you can log in there with your user data and confirm the payment. If you are a new PayPal customer, you can also log in as a guest or create a new PayPal account and then confirm the payment.

Your order will be processed as soon as the payment is credited to us - usually it only takes a few minutes. After the payment is made via PayPal, you will receive an order confirmation from us. Please note, however, that occasionally there may be errors on PayPal pages that are beyond our control.

What is the PayPo payment method?
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PayPo.pl is a simple, fast and safe way of paying for purchases in online shops without using a bank account or credit card. You buy now and pay for 30 days.
To use PayPo you must be 18 years old. In addition, you are protected against rogue sellers by our unique Buyer Protection Guarantee.

When choosing the payment method, choose PayPo. Check your details and enter your PESEL.

You get your shopping and pay even 30 days after the purchase. Without any additional costs. If you want, you spread your payment in installments. e.g. transaction amount 100.00 PLN, Actual Annual Interest Rate (RRSO) is 0.0%, total amount of credit 100.00 PLN, total amount to be paid 100.00 PLN, interest-free credit, total cost of credit 0.00 PLN, duration of the contract: 30 days. In the case of repayment in instalments, the costs are determined individually based on the assessment of the customer's creditworthiness.

PayPo is the only payment method where you can receive and check the goods before you pay.

Didn't you find the answer to your question? Call us on (+48) 34 361 04 48 or write to [email protected] or use the chat.
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